This is a demonstration site. Sonora is not a real restaurant. The menu, the prices, the address and the phone number on this site are all invented, and no real orders are taken here. This page is a working example of the terms a restaurant using this ordering system would publish.
These terms cover ordering food from Sonora through this site. They were last updated on 5 October 2026.
Who you are buying from
Sonora, at 123 Main St, Chico, CA 95928, is the seller. The ordering system itself is provided by a separate company that runs the software for the restaurant. That company is not a party to your order and does not sell you food.
Placing an order
When you place an order you are making us an offer. The order is accepted when we confirm it, which you will see as a confirmation email and a change of status on the order. Until then nothing is final.
We can decline or cancel an order and refund you in full. That happens when we have run out of something, when the kitchen is closed or too busy to cook it, or when the address turns out to be outside the area we deliver to.
Prices and tax
You pay the prices shown at checkout. Sales tax is worked out at checkout and shown to you before you pay. Prices can change, and a change applies to orders placed after it.
Pickup
The time shown for a pickup order is an estimate. The kitchen works through orders as they come in and a busy evening can push it out a little.
Please come and collect your order. If it is not collected we will hold it for a reasonable time and try to reach you on the number you gave us, and after that we may have to throw the food away without a refund.
Delivery
We deliver to ZIP codes 95926, 95928, 95938 and 95973. If your address is outside those, the site will tell you at checkout and you will not be able to place a delivery order.
There is a minimum order for delivery, and there may be a delivery fee. Both are shown to you at checkout before you pay.
Please give us an address we can find and a phone number you will answer. If the driver cannot get to you and we cannot reach you on the phone, the order comes back to the restaurant, and we cannot refund food that has already been made and delivered.
Order times and ASAP
You can ask for your order as soon as possible, or pick a time later in the day. Either way the time is an estimate.
The kitchen takes a limited number of orders in each time slot. A slot that was free when the page loaded can fill before you finish checking out, and if that happens the site will ask you to pick another one.
Allergens and dietary information
Any allergen or dietary labels on the menu come from the restaurant and are given in good faith. The kitchen is small and handles wheat, dairy, eggs, soy, nuts and shellfish in the same space, so we cannot promise that any dish is free of a given allergen. If you have a serious allergy, call (530) 555-0142 before you order, or right after you order, and talk to us about it.
Tips
The tip at checkout is voluntary. You can change it or set it to nothing. Tips go to the staff.
Coupons
One coupon per order. Coupons have no cash value, cannot be exchanged for money, and we can withdraw one at any time.
Gift cards
A gift card bought on this site can be spent on food from Sonora and nowhere else. The code is in the confirmation email. Keep it, because anyone who has the code can spend the balance.
The balance does not expire and we charge no fee against it. You can use a card across more than one order. When the balance left on a card is under fifteen dollars you can ask us for it in cash instead.
A gift card cannot be used to buy another gift card, and a gift card order is checked out on its own rather than in the same basket as food.
Alcohol
You have to be 21 or over to buy alcohol from us, and we check ID when we hand the order over. If the order has spirits or a drink we pour for you, the checkout also asks for your name as it appears on your ID. If ID isn’t shown at pickup, we keep the alcohol and refund it. The rest of the order is not affected.
Spirits, and drinks we pour for you to take away such as cocktails and wine by the glass, are pickup only. The person who placed the order has to collect it and show ID in the name they gave at checkout. Drinks we pour are sold only with a meal, and we can sell up to two of them with each meal.
Alcohol is pickup only. It cannot be added to a delivery order.
Text messages
At checkout there is a checkbox asking whether you want text updates about your order. It is empty when you get there. Ticking it is how you consent to us texting you, and you can order without ticking it.
If you tick it you will get up to four texts per order, one of them asking for a review. Message and data rates may apply. Reply STOP to any message to stop them, or HELP for help. What we do with your number is covered in our Privacy Policy, and we never sell your mobile number or share it with third parties.
Refunds
Cancellations and refunds are covered in our Refund and Cancellation Policy.
Accounts
You can order as a guest or make an account. If you make one, please keep the password to yourself, and tell us if you think somebody else has it.
Using the site
Please do not place orders you do not intend to pay for or collect, and please do not use somebody else’s card. We can refuse service and block an account or a phone number if that happens.
Liability and disputes
If something goes wrong with an order, for example it is late, something is missing or it is not what you ordered, the most we owe you for it is a refund of what you paid for that order. This limit does not apply to illness or injury, to anything we do on purpose, dishonestly or with gross negligence, or to any right that the law does not allow a business to limit. These terms are governed by the law of the State of California.
Contact us
Sonora
123 Main St
Chico, CA 95928
Phone: (530) 555-0142
Email: orders@ryanaxtell.dev
See also our Privacy Policy and our Refund and Cancellation Policy.